Jon Spencer Training and Consultancy Ltd.

Jon Spencer is an experienced Learning and Development professional. DSCF2683He has worked as a senior consultant designing programmes for large organisations since 1995 after spending four and a half years at the Bristol-based West of England Management Centre, latterly as Senior Consultant.

Jon specialises in management and personal skills development, facilitation, train-the-trainer programmes and the management of change for a range of clients in both the public and private sectors, in the UK, continental Europe, Africa, Asia and North America. He has an MSc in Management Development & Training from the University of Bristol.


Jon Spencer Training & Consulting Ltd (JSTC) has been operating for over 20 years and specialises in Creative Training and Facilitation for organisations.

Although based in the Bristol area, JSTC has clients throughout the UK and overseas.

JSTC follows the increasingly common model of a virtual consultancy – few core employees, but a wider network of associates which share the same values and adopt a similar approach to working.

Jon says “Using the network of trusted associates means that we can deliver large-scale, national or global programmes, but keep costs down”.

Tailored in-company Training

Our approach is to design a programme which meets your organisation’s objectives and the needs of the participants.

We are recognised for our creative and innovative approach to designing and delivering learning events. We avoid the ‘now-hear-this’, powerpoint-driven, trainer-centred method.

All training is conducted in a highly interactive and participative style; the process is empowering, and the content is always practical, challenging and relevant.

Each course is backed up by a comprehensive and high-quality set of reference materials.

The result is always that participants go away energised, taking with them new insights, skills and techniques to improve effectiveness in the workplace.

Here are some examples of the training we can offer:

  • facilitation skills
  • advanced interviewing
  • time management
  • training for trainers
  • effective business writing
  • coaching skills
  • performance management
  • influencing & assertiveness
  • managing change
  • presentation skills
  • effective meetings
  • leading people
  • managing challenging conversations


“We’d had two meetings already with our contractor which were spectacularly unproductive – we constantly got drawn into side issues, blame-throwing and cycles of conflict.

“For our third meeting, we decided to bring Jon in as an independent facilitator. The difference was remarkable – the day went so much more smoothly. We were able to get agreement on all the key decisions, and retained good working relationships as a basis for future co-operation”

(Head of an MoD naval procurement team engaged in difficult contract delivery discussions).

Independent professional facilitation for all types of meetings and events, for groups of 3 to 100+ people:

  • Team Away-days
  • Conflict resolution
  • Open Space events
  • Conferences
  • Client workshops
  • Strategy development / business planning
  • Negotiations
  •  Action Learning


We offer practical training for anyone who facilitates groups. It is highly participative and designed to help delegates achieve a comprehensive understanding of the process and develop the skills of facilitation.

Delegates will receive a ‘Facilitator’s Toolkit’ containing a range of powerful techniques they can utilise back at work.


As a result of completing this facilitation training course, delegates will be able to:

  1. Define facilitation and be able to choose a facilitation style appropriate to the event.
  2. Support the group in achieving agreed goals
  3. Work with dynamics of the groups to build consensus and overcome obstacles
  4. Ensure every member of the group is able to contribute fully and constructively
  5. Handle difficult situations/people with confidence
  6. Use a range of facilitations tools to maintain pace and introduce variety

“I wish all the conference sessions I attend were this well organised and facilitated”

(Delegate at a recent event Jon facilitated in London attended by over 100 scientists and policy-makers in the field of climate-change impacts)


‘Jon Spencer Training’ and ‘JSTC’ are trading names of Jon Spencer Training & Consulting Ltd, registered in the UK at Companies House, Cardiff on 18/06/2003

Registration Number: 4803608

Registered Office: The Old Butchers Shop, 9 High Street, Axbridge, BS26 2AF

Bankers: Cater Allen Private Bankers, 21 Prescot St, London E1 8RP

Accountants: Vincent Ventures 2 Karen Drive, Backwell, Bristol, BS48 3JT

VAT Registration No. 650531169